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Please see our Frequently Asked Questions for more information.

Learn about The Process.

Utility Cost Recovery

Utility Cost Recovery is the systematic review of utility/telecommunications costs designed to correct and eliminate errors in tariff applications, physical inventories, rates, taxes and surcharges.

Our expense audit services concentrate on obtaining vendor refunds due to billing errors and recommending actions that will reduce costs on an on-going basis. Cost reduction recommendations include ideas for optimizing existing vendor services, particularly those under contract, and determining opportunities for improvement through new vendors, especially in "niche" areas. Our approach is to evaluate all areas of your company's voice and data communications expenditures. We save clients time, money, confusion and aggravation in collecting and analyzing information, evaluating alternatives, implementing decisions and working with vendors over time.

We collect and analyze information from a variety of sources including bills, contracts, vendor site and service records, client order and accounting information, vendor tariffs and quoted pricing, PBX and call accounting reports, and more. We strive to document existing services and unnecessary services. We assess multiple alternatives relative to your situation and requirements, and against our internal benchmarks. We offer implementation and on-going support.

Our approach is comprehensive and detail oriented. We stand behind our work with a Satisfaction Guarantee. The work we do involves minimal client staff time, so the return on investment is even greater.

What We Can Do For You

On average we save our clients between 10% and 20% on their utility costs (though savings have exceeded 30% for some clients) by implementing procedures such as:

  • Switching to a more appropriate utility supplier or tariff.
  • Tracking down errors in utility bills.
  • Implementing more cost effective methods of installing utilities.
  • Reconfiguring systems.
  • Implementing more efficient equipment maintenance.
  • Re-negotiating contracts.
  • Tracing losses.
  • Monitoring energy and call profiles.
  • Advising on service and equipment purchases.
The growing variety of services and of companies who provide them, along with the continuing deregulation of telecommunications pricing has dramatically increased the likelihood of incorrect billing. When telecommunications service providers merge and attempt to consolidate incompatible billing systems, instances of billing errors escalate.

A Telecommunications Bill Audit validates the accuracy of your bills to ensure that:
  • The rates you’re being charged comply with the contracts you’ve signed with your service providers.
  • The rates comply with applicable telecommunications tariffs.
  • All discounts and credits to which you are entitled have been correctly applied.
And ensure that the services for which you are charged are actually in place. GRP Services provides Bill Analysis and Auditing Services and maintains resources with the expertise to identify incorrect billing. We have both the experience and the diplomatic skills needed to effectively negotiate maximum refunds for past over-billing.

Our services include a complete analysis of the following utility bills
  • Electric 
  • Telecommunications 
  • Water 
  • Sewer 
  • Natural gas
We begin by first reviewing your utility bills searching for improper rates, rate options, billing errors, metering errors, metering options, and overlooked tax benefits.

After a thorough investigation and on-site inspection of the facility and its metering equipment if warranted, we submit our findings to you for review and approval.

We then negotiate with the utility companies for applicable rate options and to recover any error refunds on a shared savings basis. We apply extra effort to ensure our clients qualify for the best possible rates.

For a better idea of how we can reduce your utilities costs contact us.



GRPS is dedicated to providing best-in-class solutions for all of your telecommunications needs. In addition to supporting traditional telephony and convergence solutions that allow your business to take advantage of emerging technologies and applications, GRPS offers "Telecommunications Auditing Services". Telecommunications Auditing ensures that your business is receiving the right communication services required for your operations, the best possible pricing for those services - Local, Long Distance, Toll Free, Cellular and Paging - and that you are being billed only for the services that you require.

Telecommunications Auditing involves a "Three Step Process"

1. Data Collection

  • Inventory all Telecommunications Circuits & Services
  • Collect 3 Months of Telecommunications Bills
  • Perform Interviews with designated Internal Customers
  • Assemble Utilization Reports
  • Conduct Information Meetings with Service Providers
2. Analysis
  • Review Telecommunications Inventories
  • Examine Utilization Reports
  • Analyze Telecommunications Bills
3. Recommendations
  • Discussions with Client on Proposed Changes and/or Necessary Required Improvements that will Reduce Costs and/or Improve Services
  • Assist Client with Implementations with GRPS Expertise in Voice, Data and Cabling Solutions
GRPS understands that in order for businesses to stay profitable and competitive that they need to manage costs closely. By offering services such as Telecommunications Auditing, GRPS ensures that your communication services align with your business initiatives. We take the time to understand our customers business, look for places to save them money and consult with them on areas within their business where potential cost savings can be reinvested back into their company to drive further revenue. Please ask us about some of the companies that have realized substantial cost savings with Telecommunications Auditing.
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